Privacy Policy for Neb E Notes and News Pvt. Ltd. (“Neb E Notes”)
Effective Date: October 21, 2024
Neb E Notes and News Pvt. Ltd. (“we,” “us,” “our”) is committed to protecting your privacy. This privacy policy describes how we collect, use, and share personal information when you interact with our website www.nebenotes.net (the “Site”) and other services offered by Neb E Notes.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms outlined below, please discontinue using our Site and services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Register or create an account on our platform
- Enroll in online classes, subscribe to services, or sign up for events
- Participate in promotions, contests, or surveys
- Purchase a product from Neb E Library or other Neb E Notes offerings
- Contact us for support or submit inquiries
This personal information may include, but is not limited to:
- Full name
- Email address
- Contact number (e.g., WhatsApp)
- Home or billing address
- Payment information (e.g., credit/debit card details, digital wallets)
- Social media account details (if signing in via Facebook, Google, etc.)
Automatically Collected Information
When you use our Site, we may automatically collect certain information about your device and browsing behavior. This includes:
- Your IP address
- Browser type and language settings
- Operating system and device type
- Date and time of your visit
- Pages viewed, links clicked, and time spent on the Site
- Referring URLs or exit links
We collect this data to understand how users interact with our Site and improve user experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and manage your access to our online classes, event registration, and other services
- To process and fulfill orders made on Neb E Library or other platforms
- To communicate with you about your account, class updates, or event details
- To send promotional emails, newsletters, and information on new content, events, or discounts (you can unsubscribe anytime)
- To improve the functionality, design, and content of our Site based on usage trends and feedback
- To respond to inquiries, provide customer support, or resolve disputes
We may also use your non-personal data (such as browsing patterns) to perform analytics, track engagement, and optimize the performance of our Site.
3. Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following limited situations:
- Service Providers: We work with third-party companies that provide services on our behalf, such as payment processing, email distribution, and website hosting. These providers only access your data as needed to perform their services and are required to safeguard your information.
- Legal Compliance: If required by law, court order, or other legal process, we may disclose your personal information to protect the rights, property, or safety of Neb E Notes or comply with government regulations.
- Business Transfers: In the event that Neb E Notes is involved in a merger, acquisition, or sale, your personal data may be transferred as part of the business transaction. We will notify you of any such change in ownership or transfer.
We do not sell, rent, or trade your personal information to third-party marketers.
4. Security of Your Data
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption technologies, secure server environments, and restricted access to sensitive data. However, no system is entirely foolproof, and we cannot guarantee the complete security of your data.
Please ensure you keep your account credentials confidential and notify us immediately if you suspect any unauthorized access.
5. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to:
- Personalize your experience on our Site
- Analyze traffic patterns and user behavior
- Deliver relevant content or advertising based on your interests
- Enhance website performance
You can modify your browser settings to disable cookies; however, doing so may limit your ability to use certain features of the Site.
5.1 Google DoubleClick DART Cookie
We use Google as a third-party vendor on our Site. Google uses cookies, known as DART cookies, to serve ads to our visitors based on their visit to www.nebenotes.net and other sites on the internet. The DART cookie allows Google to display relevant ads to users based on their browsing history.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If you no longer want us to use your information, you can request to delete your account by contacting us.
7. International Data Transfers
If you access our Site from outside of Nepal, please note that your information may be transferred to, stored, and processed in Nepal or other countries where we or our service providers are located. By using our Site, you consent to such international data transfers.
8. Your Rights Regarding Your Information
Depending on applicable laws, you may have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Data Portability: In some cases, you can request a copy of your personal data in a structured, machine-readable format.
- Object to Processing: You may object to the processing of your data for marketing purposes or other purposes not essential to the provision of our services.
To exercise your rights, please contact us using the details provided below.
9. Children’s Information
Protecting children’s privacy online is especially important to us. Neb E Notes and News Pvt. Ltd. does not knowingly collect any personal identifiable information from children under the age of 13. If you are under 13, please do not provide any personal information on our Site.
In the event we learn that we have inadvertently collected personal data from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. Parents or guardians who believe that their child has provided personal information without their consent can contact us to request its removal by using the contact information below.
10. Third-Party Links and Services
Our Site may include links to third-party websites, plugins, or services. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of any external websites you visit.
11. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with the updated effective date. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
12. Contact Information
If you have any questions or concerns about this privacy policy, please contact us at:
Neb E Notes and News Pvt. Ltd.
Email: support@nebenotes.net
Phone: +977-9763318884
Address: Sudurpaschim, Nepal
By using our Site, you acknowledge that you have read and understood this privacy policy and agree to be bound by its terms.
Privacy Policy for Subscribers
At Neb E Notes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you subscribe to our newsletters or updates.
Information We Collect
When you subscribe to our services, we may collect the following information:
- Personal Information: Your name, email address, and any other information you provide during the subscription process.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, and access times.
How We Use Your Information
We use the information we collect for various purposes, including:
- To send you updates, newsletters, and promotional content related to Neb E Notes.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve our website and services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- With trusted third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
- When required by law or to protect our rights or the rights of others.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal information, subject to certain exceptions.
- Withdraw your consent for us to process your information at any time.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
- Email: contact@nebenotes.net
By subscribing to our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
